Robert Collier
The great thing is the start - to see an opportunity for service, and to start doing it, even though in the beginning you serve but a single customer - and him for nothing.
Stanley Marcus
Consumers are statistics. Customers are people.
Harold Geneen
In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.
Robert Collier
Initial Friction Product Manufactory Project Evaluation